This policy was last updated on August 1, 2023. Your privacy is important to us. We have made a commitment to meet strict requirements regarding how we treat your information.
Below is the QS Sound Lab | Quiet Storm Music privacy and security policy:
Security:
Note: The following only applies to QS's main websites (www.qssoundlab.com & www.quietstormmusic.com). The security of your personal information is very important to us. In an effort to protect your personal data, we use Secure Sockets Layer (SSL) technology with 128-bit encryption for all financial transactions. If your browser supports SSL (most current browsers do), it will automatically encrypt the information you provide to us on the secure pages on our site before sending it over the Internet.
Some browser versions and some firewalls do not permit communication through secure servers. In that case, we suggest that you visit the QS Shop, contact us by phone, or fax your order to us.
Cookies:
When you visit our site, we will ask your browser to place a permanent "cookie" (a very small text file) on your computer. If your browser is configured to accept cookies, it will accept the cookie and place it on your computer's hard drive. We collect this information to analyze where our customers are coming from and how often they visit our site. We also collect certain technical information from your computer, like your IP address and the address of a referring website, if any. This information will allow us to enhance our site to our customer's preferences. This information is used only for the benefit of QS and you, our customer.
You can visit our site without cookies if you choose to do so. However, please be aware that some features of the site may not function properly or may be slower if you refuse cookies. To visit our site without cookies, you can configure your browser to reject all cookies or notify you when a cookie is set. Check the browser's help menu to learn how to change your cookie preferences.
Placing an order:
When you decide to place an order, you are asked to complete an order form. The order form requires your name, billing, and shipping address, credit card number, expiration date, and CID#. You should also include other information fields such as your telephone number to allow us to contact you regarding your order if necessary. This information is collected to make your shopping experience with us as smooth and pleasant as possible. It is used only for the benefit of QS and you, our customer.
Links:
Our site contains links to manufacturers, partners, organizations, and other related sites for your benefit. QS is not responsible for the privacy practices, security, or content of such websites. If you click on one of these links, you will be redirected to their website and, in doing so, you may provide information directly to them. Therefore, you should refer to their privacy policies to understand how they handle your data and what choices you have.
Relationships/Sharing Information:
QS maintains unique relationships with a number of secure business partners. For your security or benefit, when you make a purchase, we may share information about you and the transaction with other companies for many reasons, including verification, fraud prevention, credit card authorization, and shipping purposes.
QS may share accounts or other information when we are required by law (e.g., in response to subpoenas, court orders, etc.) or to protect our interests or property. This may include sharing information with other companies, lawyers, credit bureaus, agents, or government agencies in connection with issues related to fraud, credit, or debt collection.
You agree that QS may use personal information provided by you to conduct appropriate anti-fraud checks. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.
QS also shares information with outside companies that perform services for QS. For example, when a customer signs up for our email newsletters, QS will provide the customer's email address to third-party email distribution companies that transmit emails on behalf of QS. Your email address will not be used by these companies for any purpose other than for the transmission of emails for QS. We may retain outside companies to assist us in managing our customer information database or to update and correct customer information for future marketing purposes. QS takes steps to ensure the confidentiality of your information and to make sure it is not used for other purposes. QS has carefully selected a few companies to assist us in better understanding how our customers use our site. We will place cookies on your computer to collect information. The information that is collected through these cookies tells us things such as which search engine referred you, how you navigated around our site, which pages you browsed, what you purchased, and what traffic is driven by banner ads and emails. The companies analyze the information they collect from our site and return it to us through a secure connection. We use this information to help us understand your interests in our site and how to better serve you. It also helps us provide you with more personalized product offerings. For more information about the companies with whom QS shares customer information, please contact us.
QS has further committed to refer unresolved privacy complaints under the US-EU and US-Swiss Safe Harbor Principles to an independent dispute resolution mechanism, the BBB EU SAFE HARBOR, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by QS, please visit the BBB EU SAFE HARBOR website at www.bbb.org/us/safe-harbor-complaints for more information and to file a complaint.
QS complies with the US-EU Safe Harbor Framework and US-Swiss Safe Harbor Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. QS has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program and to view our certification page, please visit http://www.export.gov/safeharbor/
Use of Information:
We may use your information in a number of ways, including the following:
- In order to serve you better, we may combine the information you provide us online, in our superstore, and through our catalogs. We use that information to improve your overall shopping experience.
- To improve the content on our website. For example, we may use cookies to find out which parts of our site or our products are visited most often.
- To enhance your online shopping experience.
- For marketing and promotional purposes.
Mail & SPAM Issues:
You may request to receive email notifications of specials that may be of interest to you. QS will never SPAM or send unsolicited materials based on information collected on our site. Registrants may opt out of receiving materials from us at any time by contacting us with such a request. Please contact us via email.
Our Commitment to Children's Privacy:
We never collect or maintain information on our website from those we actually know are under 13, nor is any part of our website structured to attract anyone under 13.
If Security or privacy is still of concern to you:
If you do not want to receive promotional emails from QS, please contact us and we will ensure you are removed from our database.
Note: Once you have submitted your request, you should assume that it has been successfully received, and your request is being processed.